HR Administration Manager

About the Role

As a HR Administration Manager, you will lead and develop a national shared service centre for all HR administration and people data for St John Ambulance's 35,000 volunteers, young people and employees throughout their journey with the organisation.

You will manage and lead the HR Administration shared services centre and constantly review & improve administration processes to ensure they are user friendly, effective in their outcomes and comply with SJA policies and procedures. As an effective HR administration shared services manager, you will lead a team of administrators through team leaders as well as Data and Systems Coordinators and help create, maintain and drive a culture of personal ownership of data throughout the organisation. You will also be a member of the HR Leadership team where you will contribute to the wider people agenda across the whole organisation.

About You

This role is an important role in the HR leadership team and manages our HR administration centre, so you must have prior experience managing an effective shared services function, ideally working in a HR environment as well as translating customer feedback into meaningful improvements.

The HR administration is the first point of contact for many of our prospective employees, volunteers and young people so you must will also be passionate about delivering exceptional customer service to your internal customers as well as developing and leading a productive and efficient shared services function.

About Us

St John Ambulance works at the heart of communities, providing first aid, keeping people safe at events and working alongside the NHS in response to 999 calls. Much of our front-line delivery is provided by our dedicated and highly-trained volunteers.

Every year, hundreds of thousands of people, many of them under 18, also learn how to save a life through our training, education and youth programmes.

Over the next decade, we have bold ambitions to help transform out-of-hospital care, having a positive impact on the people we treat, the communities we serve, and our own people.

We are a team of over 1,600 employees and 18,000 volunteers, united by our goal of saving lives through first aid, training and campaigning.

Your wellbeing is very important to us, we, therefore, provide a variety of confidential services to help manage your money, health and mental wellbeing which you can start using from the moment you join.

You will receive; Competitive salary, fantastic pension scheme, cycle to work scheme, health and wellbeing portal, access to discounts portal including gym discounts, high street stores and restaurants and access to our confidential assistance programme.

Closing Date: 2nd June 2019

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or SJA volunteers wishing to apply, please click here

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Job Information

Job Role
Human Resources

West Bromwich

Salary Description
£38,000 - £44,200

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